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information technology specialist skills

December 30th, 2020 by

Installed, managed and configured systems running Windows XP, vista, Server 03, SQL 2000, Share Point 03. Established procedures on assigned applications and investigate and analyze a variety of unusual problems. Completed DIACAP training via Defense Information Systems Agency (DISA) -Assisted with administration of Local Area Networks (LAN). Installed and maintained various HA HyperV and VMWare clusters, using Fiber Channel and ISCSI SAN platforms. Validated any computer equipment prior to allowing access to network. Utilized SQL Server Enterprise Manager to manage automation script parameters. Required to update and maintenance virtual environment via VMWare, snapshots, backups, and redundancy. Exhibits excellent organizational and problem-solving skills. Configured hardware and communication protocols of over 500 medical devices. Ensured proper operation of the architecture, secure information exchange, and optimized database performance. Installed a VoIP phone system, Installed CAT5 cabling, jack and relocated equipment to a new server room. Reported to the Information Technology Manager with responsibilities for the administration, connectivity, communications and security of the computerized infrastructure. Assessed the development or design of applications for computers and/or assisting in selecting computer equipment. Information Technology Specialist 1– $5,297.00 - $8,826.00 per month. Managed all file servers, email servers, financial systems, and remote access servers. Managed gathering of requirements for Network Operations Center from Developers and key Customer Service employees. Managed security and administration of Cisco and Brocade switches and routers, DHCP and RADIUS servers. Provided ongoing support, resolution of problems and recovery of operating malfunctions involving various hardware components and software failures. You’ll deal with highly sensitive information and need to have technical skills and aptitude for programming and computer languages. Detail orientation and mental focus are necessary skills. Performed PowerPoint's presentation to personnel required specific training. Developed in-house helpdesk ticketing and asset management system. Provided network security and protected systems from worms and viruses; managed several military-specific digital communications systems. Provided user instruction for any workstation operating system software or standard application software. User support includes assisting with computer software purchase, installation and training. Developed customized accounting reports and implemented into new system to provide additional management reporting tools. Conducted network performance analysis, documented network engineering procedures and changes, and collaborate on various information technology projects. Installed and configured Windows Server 2003, Servers 2008 R2 with DNS, Active Directory, DHCP, Exchange server 2007. However, IT employees also need soft skills, sometimes known as interpersonal skills.IT professionals need to be able to interact successfully with others, as well as manage projects and teams. Managed the SharePoint environment including operational settings, accounts and user roles, authentication. We ranked the top skills based on the percentage of Senior Information Technology Specialist resumes they appeared on. Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions for Quincy Dental and Parkway Dental. Provided advanced technical support for installation and maintenance of specialized and custom software. Executed checklist to complete outage before projected end time improving troubleshooting and enhancing overall application support. For example, 20.2% of Information Technology Specialist resumes contained Information Technology as a skill. Coordinated problem resolutions and fine-tuned the hardware and software necessary to insure effective server product development. I have three options. To accomplish this, it requires an extensive knowledge of information technology and enough experience to come up with the right solution. Administered entire environment to all Security and distribution groups in Active Directory for various File share access and special permission modifications. Delivered critical technical leadership in supporting and maintaining network computer systems and software resources, supporting critical Help Desk operations. Assisted in reactivating 150+ user accounts during Redeployment operations. Expert with a wide variety of security, engineering, networking, and operating system software. Drafted program operation manuals and technical program requirement documents in Information Assurance and Communication security (COMSEC). Repaired faulty desktops, laptops and miscellaneous military equipment. Ensured all engineers were using the company VPN or dial up number by providing instructions via phone or email. Some also like to take breaks in between contracts. Assembled home computers and oversaw the running of a group of data center servers from remote access. Customer service focused Technical Support Specialist with 9 years career experience in help desk environments. Performed configuration of all parts department standard and non-standard desktop, laptop systems and peripheral equipment. Provided first-level technical support on basic operation and maintenance of personal computers and/or peripherals using documented procedures and available tools. Conducted user training in one-on-one and group sessions for business operations and software applications. Provided data recovery, routine maintenance and technical assistance to minimize operational disruption. Developed plans for new systems and system enhancements and determines data security, backups and recovery requirements. Organized and administered solution assurance reviews between customers and subject matter experts for storage products, contributing to successful installations. Provided exceptional customer service and technical support resolving complex product and service concerns, and conducting thorough and accurate system analysis. Configured, troubleshoot, and set up workstations, desktop and laptops for approximately 300 new clients per month. Assembled customized computer systems based upon internal customer specifications and troubleshot system components to ensure quality assurance. The Cyber Security Specialist must have a bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics & Electrical or any related field.Some organizations prefer candidates with prior and relevant work experience, whereas some employers opt for professionals with a master’s degree or any specialization. Designed, developed, and maintained HTML and Active Server Pages in a Microsoft Internet Information Server 4.0 environment. Redesigned the processes for account administration, communication and remote access approval and issuance of SecurID cards and fobs. Recommended and implemented new scheduling software as well as an inventory management system. Performed troubleshooting of personal computers and peripheral equipment. Developed and documented system administration Standard Operating Procedures (SOP) and maintained system configuration and location documentation. Implemented and upgraded detailed computerized systems that provide optimum cost-effective methods for performing services more efficiently and effectively. Maintained strong customer relationships, provided unique and streamlined customer service, repaired computers in both hardware and software related scenarios. Installed, configured, and trouble-shot network, operating system software, hubs, routers, and switches for the organization. Installed and managed VMware farm to support a VM environment of 100 to a 1000 VM's. Enhanced end user proficiency of existing software applications by creating and delivering follow up training programs. IT support specialist. The following are common examples of information technology skills. Facilitated more efficient data communication between branches by driving initiatives to establish Internet presence and enterprise-level connectivity. Most clients are not going to pay for employee that is entry level unless that's what they seek. Responded to and resolved difficult, complex, and sensitive employee inquiries and complaints based on their unique computer software/hardware environment. Developed and delivered IBM WebSphere pricing configurations and hardware sizing estimates to sales. Provided troubleshooting expertise and promoted outstanding awareness of technological challenges and Section 508 Accessibility compliance methods and concepts. Performed system administration duties including adding/deleting users, changing passwords and controlling security access. Employment in computer and information technology occupations is projected to grow 11 percent from 2019 to 2029, much faster than the average for all occupations. Resume SamplesThis page provides you with Information Technology Specialist resume samples to use to create your own resume with our easy-to-use resume builder. Researched, analyzed, and tested applications and system software for user compatibility. Installed operating and application systems and provided desk-side touch labor troubleshooting and technical support. Recommended network security standards to management such as appropriating security settings based on clearance level. Developed implementation plan for Cloud Based Content Management System and Content Delivery Network. These occupations are projected to add about 531,200 new jobs. Performed server capacity planning and performance analyses for Windows and Linux based platforms. Coordinated the development and testing of software applications, monitored day-to-day progress, conducted acceptance testing, and package verification. Developed and implemented an installation wide training program for self help, computer software and professional development. Let's find out what skills an Information Technology Specialist actually needs in order to be successful in the workplace. Performed Help Desk duties answering technical calls for hardware/software problem resolution; documented customers trouble tickets in a database. Collaborated with multiple teams on new development projects contributing to modernization efforts to move IBM System Z to a Linux platform. They have to demonstrate leadership at all levels of projects, and with many different groups. Attended VMWare ESX Server Administrator training course for use with the IO and DTEC laboratories everyday administrative needs. Conducted network security updates, including updates on various government proprietary software; maintained inventory of machines and peripherals. A solid understanding of mathematical concepts and a high degree of skill in data manipulation and multiple step logic is required. Created training classes on Microsoft Word, Excel, PowerPoint and multiple library applications for staff and the community. Supplied VPN connectivity for teleworkers; testing and verifying connectivity from users residence. Attained Sun Java Certification and IBM VisualAge certification. Installed operating system software and maintained networks. 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Enabled WebSphere Security using Microsoft Active Directory for File net applications. Administered, created, and updated user account information in web-based remedy system and active directory. Helped train and informally managed service desk support associates and served as an escalation point for the team. Maintained user accounts and databases using Active Directory. Loaded specified software packages such as operating systems, word processing and all proprietary software programs into personal computers. Led IT initiatives and maintained information technology infrastructure of syndicated loan department (networking-LAN/WAN, business applications, desktop support). Created PowerPoint slide presentations to accompany Biochemistry book. Directed the purchasing of all computers and computer-related equipment and provided asset management for computer equipment. Top 6 Technology Skills Every HR Professional Needs Today. Supported mission critical projects by planning and collaborating with information technology departments to deploy software and hardware. Ensured organization was in compliance with policy and procedures maintaining government security and information assurance standards were met. Configured, repaired and installed new systems and equipment at ten different locations experiencing problems with hardware, software, and networking. Established Web and Application development guidelines, providing well defined System Life Cycle procedure for web developers and windows application Developers. Modified existing application packages using application and operating system software and appropriate computer language commands and files. Monitored and responded to trouble tickets input in Remedy Ticket Management System. Provided prompt and accurate technical support, ensuring workstation / server data integrity and utmost customer satisfaction. Assisted in the implementation of a VoIP system at 8 separate locations using Cisco Unified Communications managed by a third party. Maintained inventory of all computer equipment and documentation as to its location. Resolved trouble tickets of customers requesting technical assistance while building relationships and establish rapport. Managed Assisted Linux administrator by monitoring and managing the system. Implemented Active Directory and added two application servers to increase productivity. Upgraded personal computers connecting departments into a Windows LAN environment. Established more efficient methods in allocating permissions on sensitive information, hence enhancing network security. Handled equipment bookings and setups Inbound Call Center Customer Service Representative Accounts Receivables. Created various Microsoft PowerPoint presentations that were successfully used for higher headquarter briefings. Maintained Active Directory (DHCP, WINS & DNS) and group policies within the networking environment of Windows 2003/2008. The role of an analyst is to bridge the gap between the user and the developer. Provided system administration services to LAN/WAN Network Infrastructure, optimizing its functionality. Participated in several site relocation, infrastructure and new software configuration projects that required planning, budgeting and time execution. Rendered initial configuration and ongoing maintenance to Cisco system switches, routers and VOIP phones to increase system stability and reliability. Supervised network activities to evaluate system performance and devise capacity planning. Provided core IT services such as enterprise security, Network Operations, data backup/recovery, and help desk support. Provided training on proprietary remote access and remote node software to agency staff. Developed spreadsheet with all pertinent information of all computer equipment for accurate inventory and assignment information. Conducted resource management, knowledge management, architecture and infrastructure planning and management as well as auditing and information security management. 3. Provided technical support to customers, ensuring proper use of equipment and applications to preclude functional interruptions. Consolidated and standardized VMWARE servers. Instructed students in use of computer software and access to Internet resources for academic classes, college admissions and scholarship research. Assisted in the installation, control and maintenance of the organization's local area networks and wide area networks. People in the information technology field always have to be familiar with the latest software and technologies that are available. Provided remote assistance to include providing troubleshooting instruction to store management, zone supervisors, and customer service supervisors. Information Technology Specialists have the responsibility of maintaining, processing and troubleshooting military computer systems and operations. Refurbished & repaired problematic machines; Installed networks and servers; provided help desk support; Disaster recovery; Custom computer building. Monitored and evaluated the overall network compliance with Information Assurance Vulnerability Alert (IAVA) security requirements. Possesses an associate degree in Information Security and Digital Forensics. The information technology occupation requires hands on experience. What Are the Different Types of Information Technology Employment? Established necessary new system modifications when needed. Performed network administration functions, setup network user account/ permissions, reset passwords and administered group policies in Active Directory. Completed VOIP installation, problem ticket troubleshooting for resolution of user encountered issues. Served as the Information Assurance Manager Responsible for the implementing security procedures, software safeguards, and Hardware/Software capabilities. Created and preserved customized employee database applications and returned corrupted database systems to normal operations. Assisted with the transition from a Unix-based business system to a Windows-based business system in 7 separate locations. IT specialist with 7+ years of professional experience in information security and digital forensics. Performed system administration and configured network equipment within the local area network. Provisioned end-users with access to classified and unclassified networks by creating network user accounts. 52.44% of Information Technology Specialist job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring … Developed procedural and security standards for server and network functions; provided technical assistance and guidance on IA/security issues. Provided consultation and aid in repairing and restoring personal computers. Implemented and monitored IA safeguards for computer systems in accordance with implementation plans and standard operating procedures. Played a significant role in long-term strategic plans toward operational excellence. Implemented and maintained IT infrastructure with multiple security requirements for Battalion level to include network and workstation installation and maintenance. Participated in the development of STO system for AT&T to maintain the STO front-end system using HTML and ASP. Prepared and updated training procedures and departmental documentation to abide by the various legal and federal regulations. A degree may open the door to a variety of opportunities and diverse career paths. Processed purchase orders from quotes provided by major vendor(s), ordering headsets, voice peripheral equipment and services. Prepared certification and accreditation packages to acquire authorization for use of existing computer systems and newly acquired computer equipment. Implemented automated data mining and analytic processes using VBA and Microsoft products. Provided desktop computer support which includes diagnosing and resolving any workstation operating system software, application software or hardware problems. Coordinated and conducted the configuration and setup for laptop/desktop, printer stations and other communication equipment. Fielded questions about Microsoft Office productivity software, email application and Internet browsers. Dear Ms. Clothier, I am writing to apply for the position of IT Specialist. Evaluated local area network hardware and software requirements and capabilities and made recommendations. Recommended mitigation and resolved integration issues related to implementation of new systems within existing infrastructure. Modified existing application packages using application and operating system software and appropriate Configured information processing equipment into required operating configurations.

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